Return Process To initiate a return, simply log into your account, access the order through the "Complete Orders" link under the My Account menu, and click the "Return Item(s)" button. You will also need to upload an image of the product and provide the reason for the return. We will send a confirmation email once we have received and processed the returned item.
Artbasket India offers a fair and transparent return policy to ensure customer satisfaction. Our policy is as follows:
1. Time Frame:
Customers may request a return within 7 days of receiving the order.
2. Damaged or Defective Items:
In the case of damaged or defective items, Artbasket India will provide a replacement or issue a full refund.
3. Incorrect Item Received
If the customer receives an incorrect item, Artbasket India will provide a replacement or issue a full refund.
4. Unsatisfied with Purchase
If the customer is not satisfied with their purchase for any reason, they may request a return and receive a full refund for the item, excluding the cost of shipping.
5. Return Process
To initiate a return, customers must contact ArtbasketIndia customer service within 7 days of receiving their order. The customer service team will provide instructions on how to proceed with the return.
6. Return Shipping
The customer is responsible for paying the cost of return shipping.
7. Refunds
Refund Timeline Typically, a refund can be expected within four weeks, including the transit time for the return shipment (5-10 business days), our processing time (3-5 business days), and the time it takes for the bank to process the refund request (5-10 business days).
5. Return Process
to initiate a return, simply log into your account, access the order through the "Complete Orders" link under the My Account menu, and click the "Return Item(s)" button. You will also need to provide the reason for the return. We will send a confirmation email once we have received and processed the returned item.
Please note that the exchange of products is subjected to the availability of the products at the time of returning the product.
6. Cancellation
The cancellation policy for ArtBasket India states that customers are able to modify or cancel their order at any time prior to receiving a notification that the product or order is ready to be shipped from the company or is already out for delivery. If the order is modified, the customer must pay the balance amount. In the case of a cancellation, the company will refund the money to the customer. However, once the order has been notified as out for delivery, it cannot be cancelled.
Artbasket India is committed to providing the highest level of customer satisfaction. If you have any questions or concerns about our return policy, please do not hesitate to contact our customer service team.
Contact Us: If you have any questions or concerns about our return policy, please contact us at info@artbasketindia.com.
The cancellation policy for ArtBasket India states that customers are able to modify or cancel their order at any time prior to receiving a notification that the product or order is ready to be shipped from the company or is already out for delivery. If the order is modified, the customer must pay the balance amount. In the case of a cancellation, the company will refund the money to the customer. However, once the order has been notified as out for delivery, it cannot be cancelled.
